You think you're digital. But you're not.

If Your Ops Run on WhatsApp & Excel — You’re Not Digitized.

You may be working. You may be tracking. But your operations aren’t digital.

Your teams are buried in 108 WhatsApp groups.

Your ops run on Excel, screenshots, and follow-up messages.

Your visibility depends on who's awake, not what's automated.

And when things go wrong?

Blame game begins.

“I thought he updated it.”

“The message was sent.”

“We missed it in the group.”

This isn’t digitization.

It’s just manual chaos, camouflaged with tools.

Held together by people, reminders, and luck.

No visibility. No accountability. No peace of mind.

You’re not scaling. You’re surviving.

Work happens in chat. But chat wasn’t built for work.

Your customers don’t care if it’s a message, a call, or a form.

They just want things done.

But inside your team, everything feels like “just another chat.”

A customer complaint? Chat.

A delivery delay? Chat.

An urgent task? Chat.

A missed follow-up? Lost in chat.

And that’s the problem.

When everything is a chat, nothing gets tracked.

Nothing is assigned.

Nothing is closed properly.

That’s why we built ChatOps for WhatsApp —

So every message can become something real:

A ticket.

A task.

A tracked workflow.

Because if your team is doing real work in chat,

then chat should work like a system. Not like chaos.

How does ChatOps for WhatsApp work?

Your customer sends a message.

Behind the scenes, BizMagnets turns it into a ticket, task, or workflow.

Your team handles it — from the BizMagnets app.

Assign it. Track it. Close it. All without touching WhatsApp.

Need to trigger a form?

Escalate to another team?

Auto-remind after 1 hour?

That’s all handled automatically.

Sometimes, your own staff raise tickets too —

For example:

“Customer asked to reschedule.”

“Inventory issue — need follow-up.”

“Site engineer submitted report.”

They just trigger the flow from BizMagnets (actually from/via WhatsApp) —

And the system handles the rest.

If needed, your staff can also receive reminders or alerts on WhatsApp —

so they don’t miss anything critical in the field.

BizMagnets becomes the brain.

WhatsApp becomes the face.

Together?

You get a system where nothing slips, no one gets missed, and everything moves forward — like clockwork.


BizMagnets powers operations at growing mid-market businesses .

Real Outcomes, Real Voice.

Athulya Senior Care didn’t need another app.

They needed digitization — fast, frictionless, and fail-proof.

With BizMagnets’ ChatOps for WhatsApp, Athulya rolled out over 20 workflows across departments — without changing how their teams worked.

Vitals capture.

Visitor management.

Room readiness.

Nursing handovers.

And more — all inside WhatsApp.

Every message is now a trackable workflow.

Every task has an owner, timestamp, and audit trail.

The result?

No missed handovers. No manual tracking. Marching towards 100% digitization — delivered on the most familiar tool they already used: WhatsApp.

What they say:

“We used to live in WhatsApp groups. Now we live in the system.”

"No group chats. No ambiguity."

"Sleep better (literally)"

Where does ChatOps work in my business? (Ready to escape the WhatsApp chaos?)

Here’s how teams are using it right now:

Support Teams:

Turn customer WhatsApp messages into structured tickets —

with SLAs, owners, reminders, and escalation paths.

Field Teams:

Assign site visits, track status, and auto-notify managers —

without chasing updates in groups.

Ops & Admin Teams:

Automate approvals, appointment bookings, and alerts —

based on pre-defined rules.

Delivery & Fulfillment Teams:

Trigger delivery confirmations, issue updates, and customer feedback —

without creating a new thread every time.

Service Teams:

Route incoming request to the right rep.

Auto-respond. Auto-follow up. Never miss a reqeust again.

If it’s done in chat today,

it can be done better with ChatOps — tracked, routed, and closed.